HENRICO COUNTY, Va. — Keller Williams realtor Cyndi Merritt lives to close the deal and thrives on finding and selling homes for her clients. But recently, Cyndi took customer service to a whole new level. She is the driving force behind Homes for Heroes, a national non-profit which softens the financial burden for clients who serve the community from first responders, nurses, veterans and teachers.
“Basically we get discounts when we buy or sell a home. It is amazing,” Echo Lake Elementary School teacher Lauren McCray teacher, one of Merritt’s clients, said. “I was flabbergasted. I had no idea that I was going to be one of the first people in our area to be a part of it. Again, I was just so honored.”
McCray saved $9,0000 through the Homes for Heroes program. She used that money to help pay closing costs and other fees on her Ashland home.
Merritt’s dedication to Homes for Heroes goes beyond referring clients. A large portion of her commission on each sale and a percentage of her salary are returned to the program. Plus, she pays a monthly fee.
“I want to see this grow and help as many people as I can to help,” Merritt said. “I want to do something to show that they are appreciated.”
For Merritt, the efforts are a small price to pay to say thank you and honor her late father, a colonel in the United States Air Force. She said closing deals has never been more satisfying finding home sweet Homes for Heroes.
“Who am I? I am just a silly realtor,” Merritt said. “But if I can help them and say thank you and show them they are appreciated then I’m going to do it.”
On Saturday, November 21, Cyndi Merritt will officially cut the ribbon and welcome Homes for Heroes to Central Virginia at a ceremony at 6600 West Broad Street. The ceremony lasts from noon to 2 p.m. Lauren, along with two other Homes for Heroes recipients, including a nurse at VCU Medical Center and soldier stationed at Ft. Lee, will attend.
Greg McQuade and CBS 6 News are featuring local heroes in a weekly “Heroes Among Us” segment. Watch Greg’s reports Thursdays on CBS News at 6 or here on WTVR.com. If you would like to nominate someone to be featured on “Heroes Among Us,” click here to email [email protected].